Data Protection Policy

Mama Bajji Privacy Policy — Your Data Is Safe With Us

This Privacy Policy clearly explains how the information you provide when registering and using Mama Bajji's services is collected, used, stored, and protected. We believe transparency is the best security.

Last Updated: January 1, 2026 SSL Secured Published in Bengali
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Committed to Protecting Your Data

Your personal data is never sold to third parties and is protected with the highest level of encryption.

How We Protect Your Information

The core principles of Mama Bajji's Privacy Policy — keeping your data safe at all times.

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End-to-End Encryption

All your data is protected with 256-bit SSL encryption. From login to payment, every step of the process is fully encrypted.

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Your Data Is Never Sold

Your personal information is never sold to advertisers or third parties. Mama Bajji believes in earning your trust.

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Transparency Policy

We are fully transparent about what data is collected and how it is used — nothing is hidden from you.

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Your Data Rights

You can view, update, or delete your personal data at any time. You have full control over your information.

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Payment Data Security

Your Mobile Pay, Nagad, and other payment details are secured in accordance with PCI-DSS standards. No card numbers or PINs are ever stored.

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Immediate Breach Notification

In the event of a security breach, affected members will be notified within 72 hours and immediate action will be taken.

Important: This Privacy Policy applies to all services on the Mama Bajji website and mobile application. By using our services, you are considered to have accepted this policy.

🏢1. Who We Are and Who This Policy Applies To

Mama Bajji is an international online gaming and betting platform. We are committed to providing a safe, trusted, and enjoyable gaming environment for our members in Bangladesh.

This Privacy Policy applies to all services, the website (mamabajji.bet), and mobile app users of Mama Bajji. The policy is written in Bengali so that every member is fully informed of their rights and our responsibilities.

Mama Bajji acts as the "Data Controller" for your personal information — meaning we determine how your data is used and are accountable for those decisions.

📊2. What Data We Collect

Mama Bajji collects various types of information. The table below provides a full breakdown:

Data Type Example Requirements
Identity Information Name, date of birth, gender, and nationality Mandatory
Contact Information Email address, mobile number, and postal address Mandatory
Identity Documents NID, Passport, Driving License Required for KYC Verification
Financial Information Payment methods, transaction history Mandatory
Gaming Information Bet history, wins/losses, preferred games Automatically Collected
Device Information IP address, browser, and device type Automatically Collected

We only collect data that is strictly necessary — we never ask for information we do not need.

🔍3. How We Collect Data

Mama Bajji collects information in the following ways:

  • Information Provided Directly by You: Through registration forms, KYC verification, support contact, surveys, and promotional participation.
  • Automatically Collected Information: Via cookies, log files, and tracking technologies when you use our website or app.
  • From third parties: From payment processors, identity verification services, and fraud prevention agencies.
  • Public Sources: Limited data from social media or public databases.

Every piece of data we collect has a clear purpose, and we never retain information beyond what is necessary.

🎯4. Purpose of Data Use

Mama Bajji uses your information for the following purposes:

  • Creating, managing, and verifying your account.
  • Processing and securing financial transactions.
  • Ensuring KYC and age verification (compliance with the 18+ rule).
  • Preventing fraud, money laundering, and other illegal activities.
  • Personalising and enhancing your gaming experience.
  • Sending promotions and bonus information (with your consent).
  • Providing customer support services.
  • Fulfilling legal obligations.
  • Ensuring responsible gaming and preventing addiction.

Your consent is obtained before any marketing messages are sent. You can unsubscribe at any time.

🤝5. Who Your Information Is Shared With

Mama Bajji does not sell your data. However, information may be shared with trusted partners in certain specific situations:

  • Payment Processors: To process transactions (Mobile Pay, Nagad, etc.) — only the necessary information is shared.
  • Identity Verification Services: For the KYC process — in a controlled and secure environment.
  • Security Agencies: To prevent fraud and cyber attacks.
  • Legal Authorities: Under court order or legal obligation — limited to specific information only.
  • Audit Agencies: For license compliance and reporting to regulatory authorities.

We have data protection agreements in place with every third-party partner. They cannot use your data without our authorisation.

🍪6. Cookie Policy

The Mama Bajji website uses cookies and similar technologies. Cookies are small text files stored in your browser.

  • Essential Cookies: For login sessions and security — cannot be disabled.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To improve site performance — without using any personal data.
  • Marketing Cookies: To show you personalised offers — with your consent.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

🗓️7. Data Retention Period

We retain your data only for as long as necessary. Retention periods vary depending on the type of information:

  • Account information: minimum 5 years after account closure (for legal compliance).
  • Financial transaction records: 7 years (regulatory requirement).
  • KYC documents: 5 years after account closure.
  • Marketing preferences and consent records: 3 years.
  • Support communication records: 2 years.
  • Log files & device information: 90 days.

After the above periods, your data is securely deleted or anonymized.

⚖️8. Your Data Rights

Every Mama Bajji member has the following rights regarding their personal information:

  • Right to Know: You can request to know what data we hold about you and why.
  • Right to Access: You may request a copy of your own data.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data under certain conditions.
  • Right to Object: You may object to marketing communications or certain types of data processing.
  • Right to Portability: You can request your data in a machine-readable format.
  • Right to Withdraw Consent: You may withdraw your consent at any time.

To exercise any of these rights, support@mamabajji.bet Email us and we will respond within 30 days. If we are unable to delete certain data due to legal obligations, we will explain the reason.

👶9. Protection of Children's Data

Mama Bajji strictly does not serve anyone under the age of 18. We never knowingly collect personal information from individuals below this age.

If we become aware that data from a minor has been collected inadvertently, it will be deleted immediately and the account will be closed.

If a parent or legal guardian believes their child's information has been collected, please contact us immediately.

🔄10. Changes to Privacy Policy

Mama Bajji may update this Privacy Policy from time to time due to legal, technical, or business reasons. For any significant changes:

  • You will be notified by email at least 30 days before the changes take effect.
  • Notices will be posted on the website and app.
  • A clear summary of all changes will be provided.
  • If you do not agree to the changes, you will have the option to close your account.

Continued use of the service after any changes takes effect will be considered acceptance of the updated policy.

📬11. Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, please reach out to our dedicated team:

Email: privacy@mamabajji.bet
Support: support@mamabajji.bet
Response Time: Within 30 days (typically 48 hours)

We take every request seriously and are always ready to protect your privacy.

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Play on Mama Bajji — with your data kept safe and secure.

Done reading our Privacy Policy? Go ahead and register with confidence — every piece of your information is kept with us under the highest level of protection.

For users aged 18 and above. Your information is completely secure.

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